Customer Service

We are a last mile leader and industry innovator, with 360 degree customer service and we attract the best contract carriers to Last Mile Delivery Express, ensuring a network of high quality trucks.

The level of our technology is one of the major reasons why so many companies and Marketplaces rely on Last Mile Delivery Express for the final mile.

 

close up soft focus on headset with telephone devices at office desk for customer service support
View Of Staff In Busy Customer Service Department
Customer service executive working

Customer Service Success

  • We put the consumer experience first and use our expertise, technology and scale to protect retail and online brands
  • Communicate quickly and thoroughly to build trust.
  • When it comes to customer service, our first priority is communication.
  • Speed of communication is the essence of our customer service.
  • We gathered 3 key themes from teams who excel at customer service: they prioritize speed, consistency, and honesty in their customer communication.
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